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PCI
PCI Designers & Builders
PO Box 4867
613 W. Midland Ave.
Woodland Park, CO 80866
Phone 719-687-3087
Fax 719-687-3099
Email info@pcibuilders.com
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PCI is There for You…
… BEFORE,
…DURING, …AFTER
the Sale.
Total Quality Homes
With Masterful Craftsmanship
And a special eye for detail
PAGE CONSTRUCTION, INC. (PCI) is
pleased and privileged that you are considering our company to craft your
new dream home in accordance with your plans and specifications.
We have assembled the following information for you as we think it is of
great importance that you learn and know more about us – who we are, what
we are, how we do things, and what happens after you move into your new
home. PCI is the leader in Quality home crafting in Teller County and the
Pikes Peak region. PCI works individually with each customer from
conception to move-in and beyond to make their new dream home a pleasurable
experience and adventure.
PAGE CONSTRUCTION, INC. is
a Colorado Corporation founder, owned, and operated by Douglas L. Page.
Doug is a "virtual" native of Colorado, born in Oklahoma, but raised from
infancy in Colorado and educated in the Pikes Peak region. You might
say Doug was born into the construction business, as his father was a renowned
architect in the region.
Doug has more than 25 years hands-on experience in all phases
and aspects of the home building business in Colorado. He has developed
an innate skill for building Total Quality homes with masterful craftsmanship
and a special eye for detail. Doug believes that QUALITY is
not just a word but backs and GUARANTEES THIS Quality through a TOTAL QUALITY
MANAGEMENT (TQM) program for each new home – a dedication to customer satisfaction
and lasting value that prides the entire PCI organization and staff.
Doug resides in the Meadow Park Communities near Divide with his wife,
Carla, along with their family of Arabian horses and Golden Retriever.
In his spare time, Doug is an avid fisherman and outdoorsman. He
spends many summer evening hours outdoors with his family. Doug's
personal philosophy and motto for his Quality Homes Craftsmanship is, "You
may pay less, but you can't buy better."
TOTAL QUALITY MANAGEMENT (TQM)
TQM is one of those current "buzz word-phrases"
that is on everyone's lips but very few really understand – let alone implement
it in their business practice. We at PCI are dedicated to continually
bringing the highest quality product and service possible to the customer.
To do this requires a total immersion into the construction process from
the design process through the "turning-of-the key" for the new owner.
Every vendor, subcontractor, employee, and even the customer must be involved
in this process. At PCI, we back our Quality with written assurances.
WRITTEN QUALITY STANDARDS
PCI has developed written Quality Standards
that are a part of the Construction Agreement with the customer.
These Quality Standards will never be compromised. Every employee,
subcontractor, and vendor is cognizant of these standards and must strictly
adhere to them accordingly.
WRITTEN BUILDER LIMITED WARRANTY
The Quality Standards are backed by
PCI's WRITTEN BUILDER ONE YEAR LIMITED WARRANTY to assure the customer
that the craftsmanship Quality of their new home is guaranteed in writing.
This written warranty is not just for 60 to 90 days but for the first full
year after the sale is complete and warrants all workmanship and materials
that are not covered by manufacturers limited warranty.
WRITTEN CUSTOMER WALK-THRU
Before the final closing of the construction
sale and transfer of ownership to the owner, PCI will schedule and conduct
a complete and thorough walk-through of your new home to demonstrate it's
features and operations and to specifically note in writing any items that
may require further attention. Any such items will be corrected by
PCI prior to the closing with a secondary confirmation walk-through.
WRITTEN REQUEST FOR SERVICE
After the final closingof the sale
of your new home and you have had a chance to live in it for a few days,
you may observe a few items that need further attention that developed
or were missed on the initial walk-through. This is perfectly normal,
as there are more that 200,000 parts to your new home. PCI will mail
or deliver to your new home within the first two weeks after the closing
of the sale a CUSTOMER REQUEST FOR SERVICE form. You will complete
any items requiring builder attention and mail or deliver it to PCI.
You will receive another CRFS at about the 5th month after the sale closing
and again about the 11th month just prior to the expiration or the one-year
limited warranty.
WRITTEN CONSTRUCTION SCHEDULE
One of the most prevalent problems
with the customer and a new homebuilder are missed construction schedules.
This won't happen with PCI. We will give you a written construction
schedule as a part of our Construction Agreement showing you exactly when
your new home will be completed and ready for occupancy. You will
be able to see the progression of the construction. You will further
see and know when decision and selections must be made by you, the customer,
in order for PCI to keep the construction on schedule. Some of these
selection items may require a decision from the customer 4-6 weeks prior
to the scheduled installation date.
FINISH SCHEDULES AND SELECTION PROCEDURES
PCI will also furnish you written forms
for providing written exterior and interior finish schedules. Likewise,
written forms for selection procedures and items such as lighting fixtures
and bathroom trim is provided to facilitate the customer in making these
selection. The form delineates sources and showrooms, contact persons,
addresses and telephones, budget allowances and model numbers, as well
as date selections are needed.
CUSTOM BUILD TOTAL FLEXIBILITY
PCI maintains a total flexibility to
accommodate your specific custom home design centered on your individual
lifestyles. We will craft your new custom home from our custom plans,
your custom plans, make modifications to our plans or yours, or create
new designs customized to your individual lifestyles. We thoroughly
recognize that even the most scrutinized custom planning and design process
cannot cover every detail you may want in you new home. PCI will
make field changes to original plans/designs as may be requested to optimize
lifestyles. All such changes will be done via duly executed written
Change Orders (CO) to preclude any mis-communications and misunderstandings
of what is to be done as well as to delineate construction schedules and/or
cost changes.
SUMMARY
As you can see, PCI is prepared not
only to craft your new home with the highest attention to detail and Quality,
but we also further back up this Quality – IN WRITING. PCI provides
the Customer Written Quality Standards and then backs them up with a PCI
written one year Limited Warranty. PCI is very proud of this dedication
to TOTAL QUALITY MANAGEMENT and we think you will be too.
As John Ruskin, the noted English
author, architect, and economist wrote at the end of the 19th Century:
"It's unwise to pay too much, but it's worse
to pay too little. When you pay too little, you sometimes lose everything,
because the thing you bought was incapable of doing the thing it was bought
to do. The common law of business balance prohibits paying a little
and getting a lot – it can't be done. If you deal with the lowest
bidder, it is well to add something for the risk you run. And if
you do that, you will have to pay for something better."
--John Ruskin
We are always available
and at your service for further assurances. We maintain a construction
operations office in the Gold Hill Square North shopping mall on US Highway
24 in Woodland Park at 613 W. Midland Ave., Woodland Park, CO 80863.
Normal office hours are Mon-Fri from 8:00 AM to 5:00 PM and at other customer
convenience times by prior appointment. Our mailing address is P.O.
Box 4867, Woodland Park, CO 80866 and our communications are (719)
687-3087, FAX (719) 687-3099 and e-mail at info@pcibuilders.com.
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